For customers with an extended support contract
Please refer to your contract for 24/7 support hotline number, SLA levels, issue tracking system access and other important information.
For customers with active maintenance
Please report software bugs via email to support at veraxsystems.com (replace 'at' with '@') from your registered support email address (emails from other addresses may be filtered out). A confirmation email will include a tracking number for your records.
Verax support and maintenance offerings
Please check out our support and maintenance offerings.