Technical support

For customers with an extended support contract

Please refer to your contract for 24/7 support hotline number, SLA levels, issue tracking system access and other important information.

For customers with active maintenance

Please report software bugs via email to support at (replace 'at' with '@') from your registered support email address (emails from other addresses may be filtered out). A confirmation email will include a tracking number for your records.

Verax support and maintenance offerings

Please check out our support and maintenance offerings.