Effective enterprise management using the Service Assurance approach

This whitepaper provides an overview of challenges associated with management and monitoring of complex, enterprise IT environments. As the enterprise IT ecosystems are growing in complexity (number of applications used, virtualization, use of private clouds, etc), a business- and service- assurance approach is required. The paper is indented for CTOs, CIOs and systems management personnel running mission critical, enterprise systems and networks, especially those that are revenue-generation or revenue-protection focused and require 24/7, on-line uptimes.

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