Leading Innovation in Service Assurance
- Products
- Verax NMS - monitor & manage networks, applications, data centers and clouds
- OSS/BSS Suite - define, provision and monitor telecommunications services
- Verax NMS - monitor & manage networks, applications, data centers and clouds
- OSS/BSS Suite - define, provision and monitor telecommunications services
- Trouble Ticketing - helpdesk, support and SLA management
- Verax NMS - monitor & manage networks, applications, data centers and clouds
- OSS/BSS Suite - define, provision and monitor telecommunications services
- Trouble Ticketing - helpdesk, support and SLA management
- KPI Dashboard - monitor, visualize and manage business performance indicators
- Verax NMS - monitor & manage networks, applications, data centers and clouds
- OSS/BSS Suite - define, provision and monitor telecommunications services
- Trouble Ticketing - helpdesk, support and SLA management
- KPI Dashboard - monitor, visualize and manage business performance indicators
- APINI - enterprise project, information and resource management
- Verax NMS - monitor & manage networks, applications, data centers and clouds
- OSS/BSS Suite - define, provision and monitor telecommunications services
- Trouble Ticketing - helpdesk, support and SLA management
- KPI Dashboard - monitor, visualize and manage business performance indicators
- APINI - enterprise project, information and resource management
- Verax NMS - monitor & manage networks, applications, data centers and clouds
- OSS/BSS Suite - define, provision and monitor telecommunications services
- Trouble Ticketing - helpdesk, support and SLA management
- KPI Dashboard - monitor, visualize and manage business performance indicators
- APINI - enterprise project, information and resource management
- Verax NMS - monitor & manage networks, applications, data centers and clouds
- OSS/BSS Suite - define, provision and monitor telecommunications services
- Trouble Ticketing - helpdesk, support and SLA management
- KPI Dashboard - monitor, visualize and manage business performance indicators
- APINI - enterprise project, information and resource management
- Verax NMS - monitor & manage networks, applications, data centers and clouds
- OSS/BSS Suite - define, provision and monitor telecommunications services
- Trouble Ticketing - helpdesk, support and SLA management
- KPI Dashboard - monitor, visualize and manage business performance indicators
- APINI - enterprise project, information and resource management
- Verax NMS - monitor & manage networks, applications, data centers and clouds
- OSS/BSS Suite - define, provision and monitor telecommunications services
- Trouble Ticketing - helpdesk, support and SLA management
- KPI Dashboard - monitor, visualize and manage business performance indicators
- APINI - enterprise project, information and resource management
- Verax NMS - monitor & manage networks, applications, data centers and clouds
- OSS/BSS Suite - define, provision and monitor telecommunications services
- Trouble Ticketing - helpdesk, support and SLA management
- KPI Dashboard - monitor, visualize and manage business performance indicators
- APINI - enterprise project, information and resource management
- Verax NMS - monitor & manage networks, applications, data centers and clouds
- OSS/BSS Suite - define, provision and monitor telecommunications services
- Trouble Ticketing - helpdesk, support and SLA management
- KPI Dashboard - monitor, visualize and manage business performance indicators
- APINI - enterprise project, information and resource management
- Verax NMS - monitor & manage networks, applications, data centers and clouds
- OSS/BSS Suite - define, provision and monitor telecommunications services
- Trouble Ticketing - helpdesk, support and SLA management
- KPI Dashboard - monitor, visualize and manage business performance indicators
- APINI - enterprise project, information and resource management
- Verax NMS - monitor & manage networks, applications, data centers and clouds
- OSS/BSS Suite - define, provision and monitor telecommunications services
- Trouble Ticketing - helpdesk, support and SLA management
- KPI Dashboard - monitor, visualize and manage business performance indicators
- APINI - enterprise project, information and resource management
- All products
- Services
- Application and network performance audit
- Custom software development
- Technical consulting
- Product development outsourcing
KPI Dashboard - collect & visualize business performance indicators
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KPI Dashboard is a controlling software package with elements of a Business Intelligence tool designed for automatic gathering and visual presentation of Key Performance Indicators (KPI) for increasing business efficiency and profitability of service providers such as ISPs, MSPs, internal IT departments, telco operators and others. |
Features
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KPI visualization
- Rich KPI visualization capabilities via a wide range of diagrams and analyses (e.g. pie charts, bars, tables, areas, 3D and more).
- Interactive drill-down of visualized data.
- Automatic calculation of trends and projections.
- Threshold values per each indicator.
- User-defined KPI categories (e.g. CEO, CFO, CIO, IT Director and others) with per-user access permissions.
- Control point map visualizing where the KPI measurements take place.
- Panel mode for full-screen, periodic display of KPI charts on Digital Media Systems (DMS).
- Miniature (thumbnail) previews of all KPIs.
Data collection
- Indicator configuration according to the needs, requirements and expectations of each particular business.
- Built-in data warehouse and data collection ETL (Extract, Transform, Load) engine - an instrument that integrates data from various data sources such as databases, spreadsheets, text files, web services and others.
- Pre-configured KPIs for Verax NMS (e.g. network and application data analytics, performance statistics, alarm statistics, etc.) and Verax OSS/BSS Suite (e.g. SLA compliance, number of customer requests, provisioned customers, etc.)
- Pre-configured KPIs for third party software such as JIRA, Bugzilla, SugarCRM and others.
- Multidimensional Expressions (MDX) query language for access to built-in or external data warehouses.
Technology and system requirements
The KPI Dashboard has been implemented as a three-tier Java Enterprise application using Adobe Flex Rich Internet technology as the front end.
KPI Dashboard has been tested in both open source and commercial application server environments including 32 and 64 bit versions of the following servers running on Windows XP, Vista, 7, RedHat Linux, CentOS, SuSE Linux, Sun Solaris and IBM AIX:
- Open source: Apache Tomcat and JBoss.
- Commercial: IBM WebSphere, Oracle and Sun.
Please check with us for information about support for other, less popular operating environments.
KPI Dashboard can use one of the following databases for storing the configuration data (KPI definitions, user accounts, etc.):
- Open source and free: MySQL, Oracle Express.
- Commercial: Oracle, IBM DB2 and Microsoft SQL Server (please check with us on the current status of DB2 and SQL Server compatibility).
Please check with us for support for other, less popular systems.
In order to store KPI data (e.g. facts, dimensions), the KPI Dashboard can use one of the following databases (either directly utilizing data warehouse capabilities, or via SQL emulation):
- Open source: MySQL.
- Commercial: Oracle, IBM DB2 and Microsoft SQL Server.
Please check with us for support for other, less popular systems.
KPI Dashboard can collect data into the data warehouse from a variety of sources including:
- Relational databases (JDBC-enabled) including Oracle, MySQL, Microsoft SQL Server, DB2, Informix, PostgreSQL and others.
- Files: Excel, CSV, XML, Microsoft Access, text files.
- User defined as a combination of file and scripts.
Please check with us for support of your particular requirements.
KPI Dashboard runs on any web browser supporting Adobe Flash technology version 9 or higher including Internet Explorer, Firefox, Google Chrome, Opera, Safari and others.
KPI Dashboard is compatible with Adobe Flash-aware DMS systems such as Cisco Digital Media Suite.
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- Rich graphical presentation of specified indicators giving clear and up-to-date image of business condition.
- Efficient decision making based on Key Performance Indicators resulting in increasing business productivity.
- Single point of access to all KPIs and enterprise information to ensure clear image of business conditions.
- Access to all indicators in real-time to enable quick reaction to any changes in dynamic business environment.
- Reduction of routine reporting costs via a fully automated data gathering process.
Demo systems
Please follow the links below in order to login to demo KPI viewers on the Internet. Please contact our consultant, in order to obtain login and password to the administrator console.
Please report problems, enhancement suggestions and other feedback via e-mail to kpi at veraxsystems.com.
Screenshots
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More images on flickr.com 
| Edition | Limitations |
Price (USD) |
| Small enterprise | 20 users, no other limits | 3,300 |
| Workgroup | 50 users, no other limits | 6,000 |
| Enterprise | 100 users, no other limits | 10,700 |
| Unlimited | single host, no CPU limits | 13,300 |
