Get complete control with service-oriented management & monitoring of networks, applications and infrastructure.
Understand the Business Impact
See how individual components are performing and what's their impact on business services.
Ensure Business Continuity
Deliver reliable business services & implement disaster recovery procedures with Event Processing Engine.
Monitor geographically distributed networks and keep the central location aware of business operations.
Baselining & Forecasting
Detect anomalies before they affect critical processes with baseline-triggered alerting and IT resource forecasting features.
Automate Reactions to Problems
Reduce the number of manually performed tasks with pre-defined, ready-to-use automation rules.
Click to expand:
Verax NMS & APM monitoring supports over 3000 types of applications, hosts, network devices and data center infrastructure elements:
- SNMP v1, v2, v3 and RMON hosts and devices such as routers, switches and firewalls.
- Windows, Linux and UNIX hosts: FreeBSD, IBM AIX, Oracle Solaris and HP-UX.
- Applications running under Microsoft Windows supporting WMI such as Exchange, IIS, SharePoint and others.
- .NET applications.
- JMX-Java applications including application servers (Apache Tomcat, JBoss, GlassFish and others), middleware such as WSO2, transaction brokers and others.
- JDBC-compliant databases such as MySQL, Oracle, Microsoft SQL Server, DB2, PostgreSQL, Firebird and others.
- Wide range of built-in sensors including: PING, SNMP PING, SNMP OID, FTP, HTTP/HTTPS, SQL, POP3, IMAP, SMTP, WMI, TCP port, DNS, SSH, LDAP, RADIUS, DHCP, NTP, JMX, JDBC and others.
- NetFlow support for network bandwidth and traffic analysis.
- Additional customized sensors available via shell scripting.
Please contact us to check support status for your application or device.
Verax NMS & APM provides application or equipment specific plugins enable functions beyond simple monitoring such as: automated health checks, application or hardware specific management GUIs, executing element-specific management actions (e.g. restart, traceroute, etc.), complex alarm and event processing and detailed performance reporting.
Generic extension plugins
Workstations and servers
Routers, switches and firewalls
Enterprise systems extension plugins
- VMware ESX/ESXi/vSphere
- Microsoft Hyper-V
- Citrix XenServer
- IBM PowerVM
- Amazon Web Services (AWS/EC2)
Data center infrastructure
Microsoft enterprise applications
- Microsoft Exchange
- Microsoft SharePoint
- Microsoft Internet Information Services (IIS)
- Microsoft Active Directory
Java (J2EE) application servers
Middleware and transaction brokers
Carrier network equipment extension plugins
Alcatel-Lucent IP/MPLS and Carrier Ethernet
- 7210 Service Access Switch (SAS)
- 7705 Service Aggregation Router (SAR)
- 7750 Service Router (SR)
- 7450 Ethernet Service Switch (ESS)
- 7710 Service Router (SR)
Microwave radio platforms
- BroadSoft Network Server
- BroadSoft Web Server
- BroadSoft Element Management System
- Nuera VoIP Gateway
- Acme Packet Net-Net
- Quintum Tenor Call Relay
MPLS routers and ATM networks equipment
- Juniper BRAS (Broadband Remote Access Server)
- Accedian backhaul performance assurance devices: EtherNID, MetroNID TE, MetroNID GT and MetroNODE
- Perle IOLAN SDS
- 4RF Aprisa SR+
- Eltek power systems
Custom/legacy application or equipment support
Verax NMS & APM plugin based architecture also enables a rapid integration of custom and legacy hardware and software. Please contact us to check support status for your application or device.
Verax NMS & APM supports agent and agentless monitoring. In majority of cases, agentless monitoring
(e.g. via JMX or SQL queries) or using standard, vendor-provided agents (such as SNMP agent) are sufficient.
In addition, Verax Management Agent can be deployed when:
- No agent is available or a custom agent is required.
- Standard agent does not provide all the required management information.
- Monitoring of private networks behind firewalls is required, when port forwarding or VPN is not available.
- Data has to be collected locally (e.g. due to security reasons or license limitations).
Support for both agent and agentless monitoring enables Verax NMS & APM to offer extreme flexibility and ability to address virtually any monitoring challenges.
Verax NMS & APM offers a hierarchical arrangement in which the network management and application monitoring function is split between the remote and the central locations. Verax Systems has defined this as a federated approach to monitoring.
The federated umbrella monitoring structure can be used by:
- Geographically distributed enterprises with multiple branch offices.
- Managed service providers for managing their clients' infrastructure.
- Telecommunications operators to manage regional, state and national networks.
The federated approach allows for the creation of a globally distributed monitoring system that allows the remote locations to operate autonomously and keep the central location aware of business operations.
Verax NMS & APM enables multi-site monitoring via a hierarchical, multi-level monitoring structure split between the master (central) and slave (remote) locations:
- A single master can monitor multiple slaves.
- Monitoring of all or selected objects on a slave (devices, interfaces, applications and/or business aspects).
- A single slave can be monitored by multiple masters; each master can monitor different objects on the slave.
- Unlimited hierarchy depth level.
- No client firewall configuration.
- Low bandwidth required for management.
- No monitoring agents required on managed client infrastructure.
- Ability to handle duplicate private IP addresses/networks (e.g. 192.168.x.x at two different client locations).
- Ability to monitor slave systems behind NAT/firewalls with no configuration required on a firewall (P2P firewall traversal functionality).
- Object status, event and alarm forwarding with fully configurable rules (e.g. forward only critical alarms).
- Alarm status synchronization between master and slave (i.e. when an alarm is cleared on a slave, it is also automatically cleared on a master).
- Password-secured master-slave connection.
- Automatic discovery of network elements, hosts, applications (e.g. Oracle) and services (e.g. FTP server).
- Default counters, sensors and event processing rules created at discovery.
- Support for partially discovered elements (e.g. a detected Oracle database that requires additional credentials to be fully discovered and managed).
- Multiple network element discovery mechanisms (IP network scan, SNMP scan) with an ability to provide custom, user-defined discovery methods.
- Support for importing devices for discovery from CSV or UNIX hosts files.
- Operator-initiated and background discovery and re-discovery.
- Hierarchical discovery (e.g. when a multi-interface device is discovered, all sub-nets on the interfaces are scanned).
- L3 topology discovery based on IP addresses and ARP cache.
- L2 topology discovery based on BFD (Bridge Forwarding Database), CDP (Cisco Discovery Protocol) and STP (Spanning Tree Protocol).
- Discovery exclusions (e.g. a subnet).
- Discovery of multiple objects on a single IP (e.g. interface, operating system and applications).
- Configurable discovery policies/options, such as discovery of backbone interfaces only, subnetwork scan, discovery of interfaces in down state as unmanaged interfaces, etc.
- Scanning networks with multiple credentials (e.g. multiple SNMP read communities).
- Support for IP multinetting (i.e. multiple IP addresses configured on a single interface).
- Inventory of discovered networks, hosts and applications with compound device support (e.g. a host with interfaces, FTP service and MySQL database server application).
- Network interfaces inventory (managed and unmanaged interfaces, naming interfaces, tracking history of interface status).
- L2, L3 and logical connections and backbone devices.
- Installed software packages for Windows, UNIX (including Linux) and select networking gear (e.g. MRV OptiSwitch firmware).
- Multiple, user-configurable dashboards - instantly visualize and update status of managed systems.
- Ability to display user-defined HTML content and SQL query results in dashboards.
- Business aspects: logical groupings of managed objects (hosts, applications, services) making up a business service, with user-defined status calculation rules and access privileges.
- Hierarchical view of managed elements such as logical blocks of a service: databases, static content, physical nodes, virtual machines and others.
- Support for TMS (Tile Map Service), WMS (Web Map Service) and OSM (OpenStreetMap) on-line maps with predefined settings for OpenStreetMap and MapQuest.
- Visualization of L2, L3 and logical connections.
- Visualization of backbone devices.
- Compound devices (e.g. a host with interfaces, a host with applications running).
- Flexible, user-configurable rules for status calculation for compound devices.
- Per node/compound device dashboards in hierarchy views.
- Map views with user defined map backgrounds, zoom, panning, maximizing, icon scaling, alarm tooltips, connection visualization, GPS coordinates and more.
- Auto layout of objects on maps.
- Drag and drop support to build hierarchy and assign elements to view aspects and maps.
- Wide range of built-in sensors including: PING, SNMP PING, SNMP OID, FTP, HTTP/HTTPS, POP3, IMAP, SMTP, WMI, TCP port, DNS, SSH, LDAP, RADIUS, DHCP, NTP, JMX, JDBC and others.
- Custom (module defined) sensors: Oracle instance, MySQL instance, JMX and others.
- Shell script based sensors and counters for creating custom, user-defined sensors. Compatibility with Nagios and Cacti formats allows reuse of Nagios/Cacti scripts/plugins, including support for multiple monitors in a single script.
- Multiple sensor thresholds.
- Multiple levels of response times aggregation.
- Graphical presentation of sensor responses.
- Scheduled and on-demand (operator initiated) sensor probing.
- Per-device intervals for sensors.
- Ability to define custom descriptions of sensor states (e.g. 'Loss of output signal on transmitter' instead of 'Unexpected value') with description propagation to events and alarms.
- Option to temporarily exclude selected devices from monitoring (i.e. disabling all monitors) from the NMS console.
- Ability to duplicate monitor (sensor and counter) configuration to multiple devices via XML file configuration export and import.
- SNMP and syslog collectors.
- RFC 3584-compliant translation of SNMPv1 to SNMPv2 traps.
- Support for SNMP Inform messages.
- User-defined and built-in event processing rules.
- Default device- and application- specific event processing rules automatically configured after discovery.
A number of built-in event correlation rules such as:
- Pair-wise matching
- Event dropping
- Event flood detection
- Event forwarding
- Generate/clear alarm
- Create/resolve ticket in an external Service Desk system (including Verax Service Desk)
- Execute a command
- Scheduled maintenance
- Modify event (e.g. severity change)
- Connector down (root cause)
- Compound event support (i.e. a user may define conditions on a number of simple events and correlate them into a single one).
- Support for root cause analysis.
- Time rules support such as event frequency.
- Filtering, blocking and event thresholds.
- Conditional monitors to build complex, many-to-many monitor relationships across the network (e.g. stop probing of dependent monitors if master monitor reports a failure).
- Ability to execute automated actions on events in order to implement fault correction or network recovery actions.
- Rule order priority setting.
- Internal event processing performance monitoring and diagnostics (e.g. uptime, number of processed events, their total processing time, total wait time, processing queue length, etc.) via JMX MBeans.
- Alarm generation based on system events (e.g. traps).
- Fault detection and alarm generation from availability sensors, high/low performance counter thresholds and deviations from baselines.
- Alarm filtering and isolation.
- Diagnostic testing via diagnostic sensors (e.g. Oracle sanity check sensor).
- Automatic calculation of uptime and error statistics for devices, applications and business aspects.
- Ability to execute automated actions on alarms in order to implement fault correction or network recovery actions.
- Rules-based alarm forwarding/handling.
- Alarm notifications (e-mail, SMS, console, sound).
- Alarm forwarding to and synchronization with master Verax NMS systems (umbrella monitoring) and/or Verax Service Desk.
- Full case manager functionality.
- Assignment of alarms (or their groups) to responsible users.
- Automatic clearing of alarm statuses.
- On-screen messages and sound notifications.
- SMS (via gate or modem), e-mail, IM and user-defined notifications with user-defined severity and frequency criteria.
- Notification manager for easy notification configuration.
- Message templates for easy customization of e-mail and SMS notifications.
Flexible sound configuration:
- Volume (e.g. various volume levels for alarm severities and types),
- Ringtone (any MP3 can be used),
- User-configurable custom sounds for specific alarm types (by OID) or hosts (by address).
- Possible integration with other notification and/or service/help desk systems through Administrator Console notification server plugins.
- Performance data collection using various protocols such as SNMP, WMI and others.
- Shell script based performance counters, including support for Nagios and Cacti formats (allows creating custom and reusing plugins/scripts from these systems).
- High and low threshold exceeded alarms with user configurable thresholds.
- Rich, built-in performance counter template library for typical performance counters such as utilization and error rates.
- Automatic creation of default performance counters for a device type upon discovery.
- Ability to add performance counters from any MIBs loaded.
- Support for 64-bit counters (SNMP and non-SNMP) required for monitoring of high-speed links such as Gigabit Ethernet.
- Graphical representation of performance measurement results.
- Multi-charts for comparing various counters on a single graph.
- GUI management of performance counters (create, delete, modify, suspend and others).
- Multiple aggregation levels for performance data.
- User-configurable retention times for historical data.
- Individual collection intervals for each defined counter.
- Arithmetic and bitwise operations on performance counters (e.g. link saturation = link speed / bytes transferred).
- Differential counters automatically calculating differences between consecutive samples rather than measuring their direct values.
- Automated establishing of baseline ranges for selected counters with alarming for out of range values for quick and easy anomaly detection.
- Linear (regression) and non-linear (Support Vector Machine) forecasting of counter values with user-configurable look ahead periods, checkpoints and valid forecast ranges enabling capacity planning.
Predefined and user-configurable usage and performance reports:
- Generation of reports in PDF, CSV or XLS formats.
- Graphically designed report templates.
- Scheduled report generation times (e.g. every Friday at 5PM).
- Configurable report retention times.
- Automatic report distribution via email to configured user groups.
- Support for passing parameters to generated reports such as device lists, time ranges, etc.
|Selected, predefined Verax NMS & APM report templates|
|Alarms generated in the last 24 hours|
|Alarms generated over a user-defined period of time|
|Baseline charts summary|
|Comparison of two days' counter data for specified devices|
|Comparison of two, user-defined time periods of counter data for specified devices|
|Comparison of two weeks of counter data for specified devices|
|List of all performance counters grouped by device|
|Counter and sensor data charts with alarms for a specified device from the last month|
|Counter and sensor data charts with alarms for a device from a user-specified time period|
|Network traffic for specified devices|
|Events from a specified period, grouped by device|
|"Roaming" MAC addresses (i.e. attached to various parts of the NMS-managed network over time)|
|New MAC addresses appearing on the network in a specified time period|
|Status of all devices|
|Top 10 devices grouped by load, traffic and storage usage|
|Top 10 inbound and outbound traffic from the last week|
|Events from the last day grouped by device|
|Interfaces which changed status more than once in a user-specified time period|
|Comparison of interface statuses in two user-specified time periods|
|Interface statuses in a user-specified period|
|SNMP and PING sensor response times in a user-specified time period|
|List of all MAC addresses detected on the network (i.e. by NMS-managed switches)|
|Top 10 inbound and outbound traffic in the last day|
|Baseline alarms (i.e. alarms raised as a result of deviation from baselines)|
|Storage capacity planning (total and used storage, critical points, etc.) across the entire managed infrastructure|
Click on the images below to view sample reports:
Access to Verax NMS & APM views can limited on a user group/aspect basis allowing for:
- Multi-tenancy: support for many customers each with visibility limited to their own devices.
- Limiting NOC personnel to view only parts of managed infrastructure they are responsible for.
- Credential manager for secure management of login credentials such as SNMP passwords, WMI logins and others.
- Security profiles associated with each user defining: password strengths, session timeouts, idle timeouts and others.
- Security audit log providing full information on user logins (timestamp, host IP address, success, failure), logouts and denied operations with a graphical interface.
- Event log for tracing system and user events (e.g. new object added, object deleted, etc.).
- Runtime configurable logging & tracing.
- Secure communications bus between client and server, ensuring that all exchanged data is encrypted.
- Open for integration and SOA-ready via RMI and SOAP interfaces.
- Out-of-the-box integration with Verax Integration Engine for a rapid implementation of advanced IT automation/integration scenarios.
- Pre-integrated with other Verax applications including Service Desk and Customer Care & Billing.
- Software Development Kit (SDK) for custom extension plugin development.
- Support for full screen mode, high-resolutions, multiple displays and panel hiding - ready to be deployed at Network Operations Centers (NOCs).
- Customizable look and feel with user friendly, rich GUI based on Rich Internet Application technology.
- Sound and animation operator feedback.
- Online, contextual help system.
- Multilingual user interface changeable at runtime.
- Filters, incremental search, mini-dashboards, statistics in each main view for maximum operator productivity.
- Mobile HTML interface (no Flash required) for Apple iPhone, Apple iPad, Google Android and other smartphones and tablets.
Commercial: Linux, Windows XP (Professional edition only), Windows Vista (Home or Professional), Windows 7 (Home or Professional), Windows 8 (Home or Professional), Windows Server 2003, Windows Server 2008, Oracle Solaris, IBM AIX and HP-UX.
Open source: Linux and Open Solaris.
CPU: Dual-core running at 2 GHz.
RAM: 1 GB of free, available RAM for NMS & APM, additional 1 GB when the database is running on the same host.
Disk space: 1 GB for NMS & APM, additional 3 GB (4 GB total) when the database is running on the same host.
Commercial: Oracle (version 10 or higher), Microsoft SQL Server (2008 or higher).
Free: Oracle Express, Microsoft SQL Server Express.
Please contact us for information on CPU, RAM and disk requirements for your installation.
Desktop: Any web browser supporting Adobe Flash version 9 or higher including Internet Explorer, Firefox, Chrome, Opera, Safari and others.
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