- Products
- Verax NMS - monitor & manage networks, applications, data centers and clouds
- OSS/BSS Suite - define, provision and monitor telecommunications services
- Verax NMS - monitor & manage networks, applications, data centers and clouds
- OSS/BSS Suite - define, provision and monitor telecommunications services
- Trouble Ticketing - helpdesk, support and SLA management
- Verax NMS - monitor & manage networks, applications, data centers and clouds
- OSS/BSS Suite - define, provision and monitor telecommunications services
- Trouble Ticketing - helpdesk, support and SLA management
- KPI Dashboard - monitor, visualize and manage business performance indicators
- Verax NMS - monitor & manage networks, applications, data centers and clouds
- OSS/BSS Suite - define, provision and monitor telecommunications services
- Trouble Ticketing - helpdesk, support and SLA management
- KPI Dashboard - monitor, visualize and manage business performance indicators
- APINI - enterprise project, information and resource management
- Verax NMS - monitor & manage networks, applications, data centers and clouds
- OSS/BSS Suite - define, provision and monitor telecommunications services
- Trouble Ticketing - helpdesk, support and SLA management
- KPI Dashboard - monitor, visualize and manage business performance indicators
- APINI - enterprise project, information and resource management
- Verax NMS - monitor & manage networks, applications, data centers and clouds
- OSS/BSS Suite - define, provision and monitor telecommunications services
- Trouble Ticketing - helpdesk, support and SLA management
- KPI Dashboard - monitor, visualize and manage business performance indicators
- APINI - enterprise project, information and resource management
- Verax NMS - monitor & manage networks, applications, data centers and clouds
- OSS/BSS Suite - define, provision and monitor telecommunications services
- Trouble Ticketing - helpdesk, support and SLA management
- KPI Dashboard - monitor, visualize and manage business performance indicators
- APINI - enterprise project, information and resource management
- Verax NMS - monitor & manage networks, applications, data centers and clouds
- OSS/BSS Suite - define, provision and monitor telecommunications services
- Trouble Ticketing - helpdesk, support and SLA management
- KPI Dashboard - monitor, visualize and manage business performance indicators
- APINI - enterprise project, information and resource management
- Verax NMS - monitor & manage networks, applications, data centers and clouds
- OSS/BSS Suite - define, provision and monitor telecommunications services
- Trouble Ticketing - helpdesk, support and SLA management
- KPI Dashboard - monitor, visualize and manage business performance indicators
- APINI - enterprise project, information and resource management
- Verax NMS - monitor & manage networks, applications, data centers and clouds
- OSS/BSS Suite - define, provision and monitor telecommunications services
- Trouble Ticketing - helpdesk, support and SLA management
- KPI Dashboard - monitor, visualize and manage business performance indicators
- APINI - enterprise project, information and resource management
- Verax NMS - monitor & manage networks, applications, data centers and clouds
- OSS/BSS Suite - define, provision and monitor telecommunications services
- Trouble Ticketing - helpdesk, support and SLA management
- KPI Dashboard - monitor, visualize and manage business performance indicators
- APINI - enterprise project, information and resource management
- Verax NMS - monitor & manage networks, applications, data centers and clouds
- OSS/BSS Suite - define, provision and monitor telecommunications services
- Trouble Ticketing - helpdesk, support and SLA management
- KPI Dashboard - monitor, visualize and manage business performance indicators
- APINI - enterprise project, information and resource management
- Verax NMS - monitor & manage networks, applications, data centers and clouds
- OSS/BSS Suite - define, provision and monitor telecommunications services
- Trouble Ticketing - helpdesk, support and SLA management
- KPI Dashboard - monitor, visualize and manage business performance indicators
- APINI - enterprise project, information and resource management
- All products
- Services
- Application and network performance audit
- Custom software development
- Technical consulting
- Product development outsourcing
Monitor & manage networks, applications, data centers and clouds
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Verax NMS is a highly scalable, integrated IT service assurance solution for cross-silos management & monitoring of networks, data centers, applications and clouds. Verax NMS reduces costs of IT service delivery, shortens downtimes and increases customer satisfaction levels through streamlining processes of business service management, problem detection and incident resolution. |
Holistic approach to IT service assurance
Verax NMS can be applied for monitoring of:
- Applications and IT services: local and cloud-based.
- Corporate IT infrastructure: workstations, servers and virtualization.
- Local (LAN) and wide (WAN) area networks and other communication systems (e.g. VoIP).
- Data centers including all of the above as well as infrastructure elements: power supplies, HVAC devices, security devices and others.
- Managed service providers clients' IT infrastructure.
Each of the above represents a complex case with every element of IT infrastructure being a potential point of failure. For today's modern business their network and applications are a vital part of the access to the customer requiring 24/7 reliability, availability and serviceability.
Key features
Supported devices and plugin based architecture
- Built-in support for over three thousand network devices, computers, applications and data center infrastructure elements.
- Rich managed device or application plugin library, extensible with plugins developed by third parties.
- Module manager for managing loaded plugins and setting discovery order.
- Generic support of SNMP (v1, v2 and v3).
- Support for loading SNMP MIBs from MIB files.
- Support for browsing SNMP OIDs from MIB files loaded.
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Support for other management protocols such as: IPMI
,
telnet/CLI, MODBUS
, ASCII, CORBA, SQL, WMI, RMI and others.
- Software Development Kit (SDK) for custom plugin development.
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Support of wide range of network elements:
- Unix, Linux and Windows hosts: availability, network interface statues, network traffic, CPU loads, memory and storage usage, process monitoring.
- Network switches and routers: management interface accessibility, port statuses, network traffic on ports (unicast and non-unicasts), Forwarding Database (monitoring MAC addresses on ports), performance statistics e.g. CPU loads, temperature as per vendor MIB.
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Feature-rich management plugins for Cisco
network devices.
- Brocade (formerly Foundry Networks) routers with MPLS support.
- Juniper plugins for: switches, firewalls and routers (includes BGP monitoring).
- Remote Access Servers: Juniper BRAS (Broadband Remote Access), Acme Packet Net-Net series and others.
- Adva Optical Networking Fiber Platform devices - FSP3000 WDM system.
- ATM switches (e.g. Marconi/Fore): interface statuses, network traffic, network clock synchronization, network clocks reconfiguration on failures
- VoIP systems: BroadSoft Broadworks Platform, Nuera VoIP Gateway, Quintum Tenor Call Relay and others.
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Support of storage/SAN devices including fibre channel switches, RAIDs
, controllers and tape libraries using SNMP,
IMPI or command line interface.
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Support of wide range of applications such as:
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Application servers: Apache Tomcat
,
IBM WebSphere
,
JBoss
and others.
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WWW and communications servers:
Apache HTTP Server,
Microsoft Internet Information Services (IIS)
,
Microsoft Exchange
and Microsoft Active Directory
.
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Applications based on the Microsoft .NET Framework
.
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Standalone, J2SE (standard edition) Java applications
.
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Middleware and transaction brokers:
IBM WebSphere MQ
,
ActiveMQ, Tuxedo and others.
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Databases: Oracle
,
Microsoft SQL Server
,
MySQL
,
PostgreSQL
and others.
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Application servers: Apache Tomcat
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Virtualization awareness and support for
VMware
and Citrix.
- Data center infrastructure support:
- IP video cameras, e.g. Sanyo, IQEye and others.
- Physical access control systems, e.g. Suprema BioStar
and others.
Please contact us for detailed information on currently supported devices.
Inventory and visualization
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Multiple, user-configurable dashboards - instantly visualize and update status of managed systems
.
- Hierarchical view of managed elements such as logical blocks of a service: databases, static content, physical nodes, virtual machines and others.
- Standard and user-defined hierarchies.
- Business view aspects (e.g. service aspect with status propagation and notifications).
- Compound devices (e.g. a host with interfaces, a host with applications running).
- Visualization of backbone devices.
- Flexible, user-configurable rules for status calculation for compound devices.
- Per node/compound device dashboards in hierarchy views.
- Map views: Internet maps (Yahoo!) and user defined map images with zoom, panning and GPS coordinates.
- Auto layout of objects on maps.
- Drag and drop support to build hierarchy and assign elements to view aspects and maps.
- Visualization of device dependencies and links.
- Network interfaces management and inventory (managed and unmanaged interfaces, naming interfaces, tracking history of interface status).
- Visualization and inventory of networks.
Sensors and availability
- Wide range of built-in sensors including: PING, SNMP, FTP, HTTP/HTTPS, POP3, WMI, SMTP, TCP port, DNS, SNMP OID and others.
- Custom (module defined) sensors: Oracle instance, MySQL instance, JMX and others.
- Multiple sensor thresholds.
- Multiple levels of response times aggregation.
- Graphical presentation of sensor responses.
- Scheduled and on-demand (operator initiated) sensor probing.
- Per-device intervals for sensors.
Discovery of network elements and applications
- Multiple network element discovery mechanisms (IP network scan, SNMP scan) with ability to provide custom, user-defined discovery methods.
- Operator-initiated or scheduled discovery procedures.
- Hierarchical discovery (e.g. when a multi-interface device is discovered all sub-nets on the interfaces are scanned).
- Discovery exclusions.
- Discovery of applications on hosts (e.g. Oracle database).
- Discovery of multiple objects on a single IP (e.g. interface, operating system and applications).
- Multiple discovery options, e.g. discovery of all or backbone only interfaces, subnets and others.
- Scanning networks with multiple credentials (e.g. multiple SNMP read communities).
Notifications
- On-screen message and sound notification.
- SMS (via gate or modem), e-mail, IM and user-defined notifications with user-defined severity and frequency criteria.
- Notification manager for easy notification configuration.
- Message templates for easy customization of e-mail and SMS notifications.
Event collection and processing
- SNMP and syslog collectors.
- A number of built-in correlation rules such as: de-duplication, pair-wise, scheduled maintenance and others.
- Compound event support (i.e. a user may define conditions on a number of simple events and correlate them into a single one).
- Time rules support such as event frequency.
- Filtering, blocking and event thresholds.
- Rules engine for providing user-defined correlation rules.
- Rules order priority setting.
Alarms
- Full case manager functionality.
- Assignment of alarms (or their groups) to responsible users.
- Automatic clearing of alarm statuses.
- Support for severity levels and escalation chains.
Performance monitoring
- Performance counter template library.
- Support for 64-bit counters (SNMP and non-SNMP) required for monitoring of high-speed links such as Gigabit Ethernet.
- Graphical representation of performance measurement results.
- GUI management of performance counters (create, delete, modify, suspend and others).
- Multiple aggregation levels for performance data.
- User-configurable retention times for historical data.
- Individual collection intervals for each defined counter.
- Arithmetic operations on performance counters (e.g. link saturation = link speed / bytes transferred).
- Baselining and baseline-triggered alarms.
Master-slave umbrella monitoring
Multiple Verax NMS instances can be configured in a tree-like, master-slave umbrella monitoring structure. Umbrella monitoring can be used by:
- Managed service providers for managing their clients' infrastructure with:
- no client firewall configuration,
- low bandwidth required for management,
- no monitoring agents required on managed client infrastructure.
- Geographically distributed enterprises with multiple branch offices.
- Telecommunications operators to manage regional, state and national networks.
Features
- A single master can monitor multiple slaves.
- Monitoring of all or selected objects on a slave such as devices, interfaces, applications and business aspects.
- A single slave can be monitored by multiple masters; each master can monitor different objects on the slave.
- Unlimited hierarchy depth level.
- Ability to monitor slave systems behind NAT/firewalls with no configuration required on a firewall (firewall traversal functionality built into the system).
- Object status, event and alarm forwarding with fully configurable rules (e.g. forward only critical alarms).
- Alarm status synchronization between master and slave (i.e. when an alarm is cleared on a slave, it is also automatically cleared on a master).
- Password-secured master-slave connection.
Configuration
- Configuration file database (per each device type).
- User or system initiated, configuration save and load operations on a single or a group of devices.
Reports
- Generate reports in PDF, CSV or XLS formats.
- Graphically design report templates.
- Schedule report generation times.
- Set report retention times.
-
Rich, predefined reports including:
- IN/OUT traffic summaries on key network interfaces.
- Top 10 (highest traffic) interfaces and devices for last hour, day and week.
- Excessive network traffic alarm summary for last hour, day and week.
- List of unknown MAC addresses that appeared on the network in last 24 hours.
- List of MAC addresses changing their switch interface assignment (i.e. connected to various locations on the network).
- Interfaces with top status changes (from up to down and vice versa).
- WAN usage link reports.
- Summary of changes in device inventory.
- Change comparison reports for select counters in last days and weeks.
Please click on images below to view sample reports.
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Security
- Credential manager for secure management of login credentials such as SNMP passwords, WMI logins and others.
- Security profiles associated with each user defining: password strengths, session timeouts, idle timeouts and others.
- Network view limitations defined on a per-user basis.
- Security audit log providing full information on user logins (timestamp, host IP address, success, failure), logouts and denied operations with a graphical interface.
- Event log for tracing system and user events (e.g. new object added, object deleted, etc.).
- Logging & tracing services configurable at runtime.
- Secure communications bus between client and server, ensuring that all exchanged data is encrypted.
Flexibility and openness
-
Software Development Kit (SDK) for custom plugin development. The SDK contains:
- SDK Guide for developers
- JavaDoc API documentation
- Libraries (Java .jars) required to build a plugin
- Examples (Java source code ready to be compiled)
- Scripted, user-defined rules across the system for elements such as: event correlation, status checking, automated actions and others.
- User-defined and scheduled reports.
- Open for integration and SOA-ready via RMI and SOAP interfaces.
- Seamless integration with Verax Trouble Ticketing - helpdesk, support and SLA management.
Usability and user experience
- Customizable look and feel.
- User friendly, rich GUI based on Rich Internet Application technology.
- Support for full screen mode, high-resolutions, multiple displays and panel hiding - ready to be deployed at Network Operations Centers (NOCs).
- Sound and animation operator feedback.
- Online, contextual help system.
- Multilingual user interface changeable at runtime.
- Filters, incremental search, mini-dashboards, statistics in each main view for maximum operator productivity.
- System log and configurable tracing levels for easy troubleshooting and support.
- Smartphone access client for Android, Windows Mobile, iPhone and Symbian.
Technology and system requirements
Verax NMS has been tested in both open source and commercial application server environments including 32 and 64 bit versions of:
- Commercial: IBM WebSphere, Oracle and Sun.
- Open source: Apache Tomcat and JBoss.
Verax NMS has been successfully deployed on the following platforms:
- Commercial: Oracle Solaris, IBM AIX, Windows XP (Professional edition only), Windows Vista (Home or Professional), Windows 7 (Home or Professional), Windows Server 2003, Windows Server 2008, IBM AS/400 and Linux.
- Open source: Linux and Open Solaris.
Verax NMS supports both open source and commercial databases including:
- Commercial: Oracle, IBM DB2 and Microsoft SQL Server (please check with us on the current status of DB2 and SQL Server compatibility).
- Open source and free: Oracle Express, MySQL.
Please check with us for support for other, less popular database systems.
Verax NMS runs on any web browser supporting Adobe Flash technology version 9 or higher, such as: Internet Explorer, Firefox, Chrome, Opera, Safari and others.
Please contact us for further information on performance and sizing.
Verax NMS is a truly innovative, next generation product designed with the following business objectives in mind:
- Reduction of downtime costs by detecting potential problems before they affect service delivery.
- Reduction of issue resolution costs by preventing problems before they have an impact on services.
- IT service improvement and increase of customer satisfaction by reducing the time required for problem resolution.
- Shortening of service downtime through quicker problem analysis via event correlations, notifications and automated business logic.
- Automation of repeatable tasks for improved operational efficiency.
- Gathering of infrastructure business intelligence input in order to facilitate better decision making.
- Automated calculation of IT service metrics for availability and performance.
- Extensibility to meet local needs and requirements trough user-defined business logic, reports and plugins.
Demo system access
|
Click here
to login to a read-only, live demo system on the Internet.
Please contact our consultant, in order to obtain full access (configuration, business reports, administrator console, etc.). Please report problems, enhancement suggestions and other feedback via e-mail to nms at veraxsystems.com. |
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Online presentation
Case studies
| National optical/MPLS/IP network |
| Large enterprise (utilities) private ATM network |
| Telco operator WiFi network |
| Data center & services monitoring (managed service provider) |
| Managed service monitoring (clinical trials system) |
Whitepapers
| Managing mission-critical applications with Verax NMS |
| Effective enterprise IT management using the Service Assurance approach |
| End-user experience management with Verax NMS |
| Monitoring and management of heterogeneous databases with Verax NMS |
Product documentation
| NMS Installation Guide |
| NMS High Availability Guide |
| Verax NMS online help |
| Administrative Console online help |
| NMS data sheet |
Independent lists, reviews comparisons and howtos
http://www.slac.stanford.edu/xorg/nmtf/nmtf-tools.html
http://snmplink.org/snmpsoftware/forenduser/#2
http://ipinfo.info/html/network_management_software.php
http://www.hw-group.com/software/pd_snmp_en.html#Verax
http://www.caida.org/tools/taxonomy/performance.xml
http://www.howtoforge.com/installing-verax-nms-on-suse-redhat-and-debian
http://alternativeto.net/software/verax-nms-express
http://www.howtoforge.com/monitoring-esx-esxi-servers
http://www.howtoforge.com/how-to-monitor-and-manage-apache-tomcat
Download free NMS Express edition
NMS Express edition has the following limitations:
- It is restricted to 25 managed elements (hosts, applications, pieces of network equipment, etc.).
- Has no support for online maps.
- Does not allow production use of the management plugins for commercial applications such as Oracle RDBMs, IBM WebSphere application server and others.
- Does not allow production use of the management plugins for advanced networking gear such as ATM switches, optical devices and others.
- Does not contain latest features, fixes and enhancements available in the commercial version.
- The software is provided "as is" and free users are not eligible for support, priority fixes and feature requests.
| Item | Description | Version | Compatibility |
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Windows Installer
Size: 723 MB Released on: 2011-12-23 Download via HTTP Download via FTP |
One-click Windows installer with bundled Java runtime (JRE), Apache Tomcat application server and Oracle Express Edition (XE) database.
After the installation, the default administrator login credentials are "admin" (login) and "pass" (password). |
1.8.0 Release notes |
Microsoft Windows XP or higher, 32 or 64 bit versions (in case of Windows XP, a Professional edition must be used). |
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VMware virtual machine image
Size: 2529 MB Released on: 2011-12-23 Download via HTTP Download via FTP |
A VMware image with pre-configured 32-bit CentOS 5 Linux, Oracle Express database, Apache Tomcat and NMS.
Please refer to release notes for information on virtual machine setup, passwords, NMS URL and other configuration details. |
1.8.0 Release notes |
A free VMware Player (version 2.5 or later) or a compatible VMware product. |
Linux/UNIX installation package is available for commercial version only.
| NMS Installation Guide |
Questions or support required for installation?
Please report problems, enhancement suggestions and other feedback via e-mail to nms at veraxsystems.com.
Would you like to get started faster?
Please use demo & screens tab above to access a demo version on the Internet.
| Feature/Edition | Express | Standard | Enterprise | Advanced network | Premium |
| No extra fees for additional sensors/counters per element [1] |
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| Unlimited number of reports and background jobs [2] |
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| Microsoft Windows workstation support |
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| Linux/generic Unix host support |
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| Generic SNMP device support (v1, v2c and v3) |
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| Generic UPS device support |
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| Open source databases (e.g. MySQL, PostgreSQL) |
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| Generic Java (JMX) and .NET application monitoring |
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| Open source servers and applications (e.g. Apache HTTP Server, Apache Tomcat) and Microsoft Internet Information Services (IIS) |
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| Virtualization support (e.g. VMware, Citrix) |
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| Data center monitoring (HVAC, power meters, air conditioning, e.g. Emersion, Poseidon) |
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| Commercial database servers (e.g. Oracle RDBMS, Microsoft SQL Server) |
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| Commercial servers and applications (e.g. Microsoft Exchange, IBM WebSphere, JBOSS) |
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| Commercial Unix server management (e.g. IBM AIX, HP-UX, Oracle Solaris) |
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| Optical and MPLS networking (e.g. Adva, Juniper, Marconi, Foundry, Fore) |
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| VoIP systems (e.g. BroadSoft Broadworks Platform, Nuera VoIP Gateway, Quintum Tenor Call Relay) |
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| Remote access servers (e.g. Juniper BRAS, Acme Packet Net-Net) |
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| Starts at (license for 100 elements in USD) | Free (up to 25 elements) | 2,600 | 9,900 | 9,900 | 12,900 |
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[1] A management element is:
[2] Running on a single physical or virtual host, multi-host configuration requires additional licenses. [3] Plugins provided only for testing and evaluation purposes, production use is not allowed. |
